FOREIGN TRADE 杭州汉升检测技术有限公司

Satisfaction Survey

• Organization/company name*

• Date*

• Date of Service*

• Request No.*

• Certificate No.*

• Products certified*

• Do you think the quality of the services provided by HAN RISE Company is adequate?*

  • Very bad
  • Weak
  • Intermediate
  • Good
  • Very good

• Were the deadlines given for Proposal Assessment Period complied with?*

  • Yes
  • No

• Was the service performed within the agreed time frame?*

  • Yes
  • No

• Can you easily reach the HAN RISE Company staff?*

  • Yes
  • No

• At the end of the service, were reports, certificates etc. delivered in full and without delay?*

  • Yes
  • No

• Do you think documents (catalogue, certificate, report, etc.) prepared by HAN RISE are sufficient?*

  • Yes
  • No

• What's your overall satisfaction with working with HAN RISE Company?*

  • Very bad
  • Weak
  • Intermediate
  • Good
  • Very good

• Considering your relationship with HAN RISE, to what extent would you recommend working with us？*

  • Very bad
  • Weak
  • Intermediate
  • Good
  • Very good

• What is your degree of overall satisfaction for the HAN RISE Company staff?*

  • Very bad
  • Weak
  • Intermediate
  • Good
  • Very good

• How did you find the attitude, behavior and communication of HAN RISE staff during the service?*

  • Very bad
  • Weak
  • Intermediate
  • Good
  • Very good

• Did HAN RISE staff show attitudes/behaviors against business ethics (impartiality, confidentiality)?*

  • Yes
  • No

• Did HAN RISE staff deviate from service purpose into other issues (political, religious, private..)?*

  • Yes
  • No

• Please detail your complaint

• Please detail your complaint regarding decisions taken by HAN RISE company

• Please share your overall opinions and specify fields you recommend us to improve

• Submit